Embarking on your first foray into mobile technology for your point of sale process? Congratulations! You’re about to take your operations and guest experience to the next level.
So now that you’re ready, where should you start? Mobile offers a nearly limitless range of options for orders, transactions, UX, and analytics to fit businesses of every size and kind. To help you begin your process of building the perfect supplement to your POS, we’ve compiled a list of the most important aspects of a great mobile ordering system. Whether you’re overhauling your entire process or simply adding to your existing system, these are the must-have features for your mobile point of sale solution.
Above all, your mobile ordering system must be intuitive for customers and staff alike. A user-friendly mobile solution reduces errors, expedites information exchange between your POS and Kitchen Display System, and can even increase revenue with strategic upsells. Mobile offers your business huge potential, but only if your guests and team can easily adapt to it.
A mobile POS is all about convenience – ordering from anywhere, avoiding long lines, and utilizing one’s preferred payment method. From card swipe to chip, Apple pay, PayPal, and more, your mobile solution should have the capability to process all the payment methods your customers use most. Choosing a system with the potential for full support gives you total flexibility in customization, enabling the simplest experience possible for guests.
Analytics & Integrations
Nailing your customer-facing features is essential to creating the smoothest guest experience and maximizing revenue, but a modern POS system really shines in its backend capabilities. Mobile enables access to real-time analytics, expediting inventory management and sales reporting processes by giving you the power to review data from anywhere. With robust reporting and a customized integrating with your historical data, you’ll always be able to make the best decisions for your business.
Ready to implement mobile ordering at your enterprise? Learn how Appetize can help.