Account Manager

5 Positions Available

This position calls for an individual to serve as an Account Representative and Onsite Implementation Specialist specifically for one or all of the following types of clients Arenas, Club/Theaters and Festivals/Outdoor Events in the entertainment industry. We feel as though this is a great opportunity for a Point of Sale industry professional to leverage their existing experience and impart that expertise on this rapidly growing entertainment technology company who is poised to disrupt the industry.

  • Preparation of training materials and client database setup according to the client’s environment.
  • Work with clients to define software specifications, hardware needs, and reporting procedures.
  • Conduct client online training webinars with management and accounting teams helping to define processes and procedures of the software prior and during installation.
  • Provide onsite support at client sites during and after the system implementation.
  • Provide live online support via phone, email and chat. Due to the nature of the industry these requests can be during the evening.
  • Due to the nature of this position, employee may be subject to extensive background checks conducted by Appetize.

Presentation Skills, Internal Communications, Training and Teaching skills, Informing Others, Verbal Communication, Background in POS and/or live entertainment industry, willing to travel.